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Frequently Asked Questions - Future Inn Cardiff

Q. What is check in/check out time?

A. Check in is at 2 PM and check out is at 12 noon.

Q. Do you allow smoking on the property?

A. No, however we have a designated smoking area outside.

Q. Do you have high-speed wireless internet access available?

A. Wireless internet access is available throughout the hotel and in all guest rooms free of charge.

Q. Do you have a Gym?

A. We don’t have a Gym onsite, but please ask reception about the free access to a local gym that we provide.

Q. Do you offer room service? What are the hours?

A. Yes, room service is available 24hr a day.

Q. Do you have a pool?

A. No, we do not have a pool at the hotel however Cardiff International Pool is a short distance way.

Q. How do I get to the hotel?

A. Please see our Map & Directions page.

Q. Do you have onsite parking? How much is parking?

A. We have free onsite parking for our guests.

Q. I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

A. You must go through the booking agent/website that you went through in order to change your reservation.

Q. What is the minimum age requirement to check in to the room?

A. You must be 18 years of age with a valid ID to check in to the hotel.

Q. What is your cancellation/deposit policy?

A. Please see your reservation confirmation as policies vary depending on which package you booked.

Q. Do you have accessible rooms?

A. Yes, we have accessible rooms which include wider door frames and accessible showers with support bars.

Q. What are the hours of the bar and restaurant?

A. Monday – Friday 06.30am-22.00pm

Saturday  07.30am – 22.00pm

Sundays  07.30am - 21.30pm

Q. Can I pay by cash on arrival?

A. Cash is not accepted on arrival, a valid debit or credit card is required for check in.

Q. How far is it to Cardiff City Centre?

A. 2 Miles from the hotel accessible by foot, bus or train.

Q. What are the transport links surround the hotel? 

A. Cardiff Bay Bus runs every 15 min from the end of the road outside the hotel. Cardiff Bay Train Station offer a shuttle service to Queen Street in the city centre every 20 mins.

Q. Is there a hairdryer in my room?

A. Yes, each room at Future Inn Cardiff is furnished with the following facilities :

Big Canadian double bed with duvets

Fluffy towel robes


Pressed linens

Safe (large enough to hold a laptop)

Iron & ironing board

Individual air conditioning & heating controls

Mist free bathroom mirrors

Enhanced toiletries

Hair dryers

Ice bucket and wine glasses

Full length mirror, easy chair & foot stool

Full size desk work station with internet cable

Complimentary tea & coffee making facilities

32″ wide screen HDTV

Shaving mirror

Free WiFi

Free local telephone calls


Exit the M4 on junction 33 sign posted Cardiff West. Follow the signs for A4232 Central Cardiff and remain on this road for approximately five miles until you reach the tunnel. Go through the tunnel bearing left at the roundabout, and then keep left at the mini roundabout driving into the Capital FM Centre. Immediately turn left driving straight ahead, Future Inn will be on your right hand side.

About Us

Future Inn Cardiff is the ideal choice for both business and leisure stays, situated right in the heart of Cardiff Bay with easy access to Cardiff city centre and its surrounding landmarks and attractions plus conveniently located with access to major roads to the M4 and public transport connections. Free Car Parking and Free Wi-Fi are among the benefits of Choosing Future Inns.

Hemingway Road,Cardiff,Glamorgan.CF10 4AU
02920 487 111

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