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Cardiff Tourist Tax
While the new Cardiff Tourist Levy is a mandatory standard charge for eligible stays, Future Inn Cardiff continues to offer excellent value for money. Guests enjoy free parking, complimentary Wi-Fi, spacious air-conditioned bedrooms, and one of Cardiff's best locations for exploring both the city centre and Cardiff Bay. During your stay, you can also enjoy delicious dishes made with locally sourced produce at Thomas Restaurant, serving breakfast, lunch, a Taste of Wales afternoon tea, and dinner.
Book direct for the best available rates guaranteed. You can also join Future Club Rewards for free to unlock exclusive member discounts, or take advantage of our seasonal offers to make your stay even more affordable.
Book a RoomVisitor Levy Guidance
If you're planning to stay at Future Inn Cardiff, you may notice an additional charge on your reservation called the Overnight Visitor Levy.
The Cardiff Tourist Levy is a mandatory charge introduced by Cardiff Council for eligible hotel stays within the city. The money collected is managed through the Welsh Revenue Authority and is intended to support tourism and visitor services across the area.
To make things simple, we've answered the most common questions:
When does the levy apply?
The levy applies to:
New reservations made from 28 September 2026
Overnight stays taking place from 1 April 2027 onwards
If your reservation was made before 28 September 2026, the levy will not apply, even if you travel after this date.
How much is the levy?
The charge is £1.56 per person, per night, including VAT.
The total amount is calculated using the number of guests and the number of nights:
Number of guests × Number of nights × £1.56
For example:
Who has to pay?
The levy applies to all guests staying at the hotel, regardless of age.
There are no child exemptions.
There are a small number of exemptions or refund arrangements for exceptional circumstances, such as emergency accommodation, stays of more than 31 nights (in a single stay), and eligible carers accompanying disabled visitors. If you believe this may apply to you, please refer to the Welsh Revenue Authority guidance.
Is the levy included in my room rate?
No. The levy is shown as a separate charge and is added to eligible reservations after the booking has been made.
Why is the hotel collecting the charge?
Hotels and other visitor accommodation providers are legally required to collect the levy on behalf of Cardiff Council.
Future Inn Cardiff does not keep this money.
If you have any questions about your reservation, our team will be happy to help.
Contact UsWays To Save At Future Inn Cardiff
Although the Cardiff Tourist Levy is a mandatory charge for eligible stays, there are plenty of ways to save when booking with Future Inn Cardiff. Booking directly through our website gives you access to our best available rates, along with exclusive offers available throughout the year.
The hotel is a great base for visiting Cardiff's attractions, the Wales Millennium Centre, and Principality Stadium events. We always offer:
Future Club Rewards
For additional benefits, you can join the Future Inns hotel loyalty program. Alongside a member's discount rate, for every £1 you spend on accommodation, you earn 1 reward point. You also get a complimentary drink voucher to redeem in the bar when you dine. Plus, you get double points when you eat in the restaurant. Points collected can then be used to upgrade your bedroom to a suite or a free night's stay. It's also completely free to join!
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Cardiff Hotel
Future Inn Cardiff is a modern and comfortable hotel in the heart of Cardiff Bay, one of the city's most vibrant areas.
The hotel is conveniently located near main access roads and public transportation, making it easy to explore the city.
This well-appointed hotel offers a range of amenities, ensuring a pleasant and convenient stay.
Alongside its excellent location, the hotel boasts spacious and airy bedrooms - all of which sleep up to four guests - that feature free Wi-Fi, flat-screen TVs, a desk and workspace, and a laptop safe.
Added comforts such as complimentary robes, tea and coffee-making facilities, and filtered water enhance the overall experience.
Plus, home away from home services like the guest laundry room, ice buckets and wine glasses.
There's also electric car charging and free parking, which are rare in such a central location.
Bedroom Special Offers
Free Parking
All guests at Future Inn Cardiff and Thomas Restaurant get free parking. Please ensure you enter your car registration details at one of the consoles in the restaurant or at the hotel reception upon arrival. This helps avoid a parking penalty notice.
Have an electric car? Please take advantage of our electric car charging whilst you visit.
Accessibility
All public areas and meeting spaces in the hotel are accessible for wheelchair users, with large doors and wide corridors. As well as having accessible bedrooms. Free parking and blue badge parking are available directly in front of the hotel and Thomas Restaurant.
Be sure to check out our accessible guide.
Terms and Conditions
Standard booking terms and conditions apply.
Frequently Asked Questions
Why has Cardiff introduced a visitor levy?
The Welsh Government introduced legislation allowing councils to introduce a visitor levy following a public consultation.
Each authority can decide whether to introduce the charge within its area.
Is VAT included?
Yes. The visitor levy charge is £1.30 plus VAT, which equals £1.56.
Is the levy refundable if I cancel?
The visitor levy is not paid in advance. It is paid at the hotel when you arrive. If your reservation is cancelled in line with your booking terms and no stay takes place, the levy will not be charged.
Does the charge apply to business travellers?
Yes. The levy applies to qualifying stays regardless of the reason for travel.
If kids stay, why are they still charged the visitor levy?
Our Kids Stay Free offer is provided by Future Inn Cardiff. However, the Cardiff Tourist Levy is a mandatory charge set by Cardiff Council and applies to all guests staying overnight, regardless of age. The hotel is legally required to collect this charge and cannot waive it, even when children stay free as part of one of our promotions.
I'm a Cardiff resident. Do I still have to pay?
Yes. If you're staying overnight in visitor accommodation in Cardiff, the levy still applies, even if you live in Cardiff or elsewhere in Wales.
Can the hotel waive the charge?
No. The levy is mandatory and cannot be removed by the hotel.
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