Christmas Terms and Conditions

Booking Terms and Conditions

1. Standard booking Terms and Conditions apply.
2. For all bookings, a non-refundable deposit of £10 per person is required for booking confirmation.
3. Unconfirmed bookings will be held for 7 days and then released.
4. The total balance outstanding is required 2 weeks prior to the booking date. If the balance is not received by this date the booking may be cancelled.
5. Cancellations will be refunded, excluding the deposit, providing 21 days’ notice is given.
6. Festive Lunch, Festive Dinner, and Festive Afternoon Tea in Thomas Restaurant need to be booked a minimum of 48 hours before.
7. Any amendments to the final pre-paid number of guests should be advised to the Hotel a minimum of 7 working days prior to the event.
8. For Sunday Lunch with Santa, Christmas Day and New Year's Eve a pre-order is required two weeks before the event.
9. Prices quoted are inclusive of VAT at 20 % at the time of booking and may be subject to alteration should the VAT rate change.
10. Beverages of any kind are not permitted to be brought to any event at Future Inns by guests or clients. Beverages will be held by our Security department and returned to our guests after the event.
11. No corkage is available.
12. Bar accounts can only be set-up on the evening if a credit card is given.
13. You will be liable for the cost of repairs carried out as a result of any damage caused to any part of Future Inns premises or equipment thereon, by negligence, wilful act or default of any person invited by you or on your behalf to the hotel.
14. The hotel management will not accept liability in respect of any loss or damage to articles brought on to the premises.
15. In the event of any event having to be cancelled by Future Inns, an alternative date will be offered or a full refund is given.
16. Future Inns reserves the right to refuse admission and operates a smart casual dress code. Smart Jeans are allowed - trainers are not permitted.
17. The Hotel will endeavour to sit groups together wherever possible. However, we will not accept individual table plans.
18. No company accounts will be allowed, unless by prior agreement. All additional costs e.g. drinks must be settled on the day in cash or by credit card. Prices include VAT at the standard rate.

Hotel Accommodation 

Accommodation rates are subject to availability. For full Terms and Conditions, please click here.

Staying Safe

Christmas is not cancelled! Enjoy our COVID-safe festivities!

Future Inn Cardiff and Thomas Restaurant are following the government COVID-19 rules and advice. Your safety, as well as the safety of our staff, is paramount. You can see our full welcoming you safely information here.

• Pre-booking is essential
• Only bookings of 4 or less are accepted unless you are from the same household
• All tables are spaced at least 2 metres apart
• All food and drinks is by table service only
• Enhanced cleaning schedules
• Hand sanitiser stations throughout the venue
• All waiting staff wear face coverings
• We ask that guests wear a face mask in all public areas, and only remove when seated
• Temperature checks for all staff and guests on arrival
• Please scan the NHS QR code, or provide information for track and trace.

Welcoming You Back Safely

You can see our full COVID-19 procedures here.

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To find out more about our Christmas & New Year packages or to book your Christmas Party please contact:

Call: 029 2048 7111 or Email: meetings.cardiff@futureinns.co.uk