We’ve Won! Best Hotel Awards
Christmas has come early to Future Inns. All three hotels; Bristol, Cardiff and Plymouth, have won a Best Hotel award in their region, with Bristol and Cardiff getting the top spot and Plymouth coming in second.
All the businesses in the running for the award faced a 50-point inspection which included local reviews, history, services, business standards, ratings, satisfaction, trust, price and trading excellence. It was also important that the website is easy to use and helpful, as well as having a social media presence that keeps customers informed and engaged. So, those rated really are the best of the best.
The Three Best Rated Award began in 2014, with the simple goal to find the best three. This is across many professional businesses, not just hotels. There is no sign-up, no fees to pay or an entry process, the top companies are only chosen based on quality. Three Best Rated helps more than four million people every month to find businesses, solutions or products they are looking for in their local area.
Future Inns has built its reputation over the years, and our customers are loyal. The talented team focuses on a personalised approach, and we are often commended for our helpful staff, fantastic facilities and cleanliness.
It is fair to say that 2020 has not been kind to us. (Sorry to mention it!) Our teams have had to change the way they work with ever-evolving environmental factors or government guidelines. However, welcoming you back safely – whether that be at the hotel, restaurant a conference or a wedding – has been a top priority.
Being independently assessed by The Best Rated was welcome news, and clearly indicates that Future Inns are doing a fantastic job. The team should all be proud of their hard work, and of the recognition these awards have highlighted.
Thank you for your support this year. Even on our most challenging days, seeing our regular guests and meeting new ones has made it all worthwhile.
We know flexibility is necessary, now more than ever, so we’ve made some changes to our rates to give our guests more choice. With super flexible hotel rates offering free cancellation and semi-flexible rates offering great value stays with plenty of options, we’ve got you covered. Head over to our dedicated page which explains our new rates here.
For additional benefits, you can join the Future Inns hotel loyalty program. It is completely free of charge and has no qualifying criteria. For every £1 you spend on accommodation, in the bar and in the restaurant, you earn 1 reward point. Points can then be used to upgrade your bedroom to a suite or free night stays. You also get a complimentary drink voucher to redeem in the bar every time you visit and access to exclusive members-only promotions throughout the year.