Future Inn Cardiff Wins TripAdvisor 2023 Travelers’ Choice Award

Future Inn Cardiff Wins TripAdvisor 2023 Travelers’ Choice Award

Future Inn Cardiff Bay has been awarded the 2023 Travelers' Choice® Award for the fourth year running, cementing our place among travellers' favourite places to stay. Future Inns is in the top 10% of hotels worldwide.

TripAdvisor Awards 2023

Travel and tourism have faced significant challenges over the last three years. During the pandemic lockdown, those who stayed at the hotel were only allowed to do so for work, hospital appointments, schooling and self-isolation. As that lifted, travel was limited, and there were new rules for dining, social distancing and how many were allowed to stay.

Like all households, this year has had significant rises in utilities, food and transport. Visitor attractions, hotels, restaurants, and many city locations have experienced reduced footfall as many continue to work from home, and business travel has been replaced with online meetings. 

However, it's not all doom and gloom, as research suggests that 69% of UK adults plan to take an overnight domestic trip sometime in the next 12 months. With the staycation breaks remaining popular for couples and families. And when looking to book that break, businesses with top reviews – like Future Inn Cardiff – are where they want to stay.

TripAdvisor Travelers' Choice Awards 2023

The TripAdvisor Travellers' Choice Awards celebrates hotels that consistently deliver fantastic experiences. Winners are those who have gained consistent traveller reviews and ratings over the past year. 

Future Inn Cardiff has been recognised as a 2023 Travellers' Choice Award Winner. The coveted award celebrates businesses that have consistently received great traveller reviews on TripAdvisor over the last 12 months, placing these winners among the 10% of all listings on TripAdvisor globally. As challenging as the past year has been, Future Inns has consistently delighted our guests.

"Congratulations to the 2023 TripAdvisor Travelers' Choice winners," said John Boris, Chief Growth Officer at TripAdvisor. "The travel resurgence we've seen throughout the past year has even further heightened the competition. Earning a Travellers' Choice Award demonstrates that you have provided great experiences to those who matter most: your guests. With changing expectations, continued labour shortages, and rising costs, this is no easy feat. I am continually impressed with the hospitality industry's resilience and ability to adapt. Cheers to another successful year!" 

TripAdvisor Travellers Choice 2023

We want to take this opportunity to thank our incredible team, who consistently work hard to meet guest expectations. A massive thank you also goes to you, our guests, who have continued to stay and support us - and love the hotel and the services we provide.

Bedrooms at Future Inn Cardiff

Our Cardiff Hotel

Our Cardiff hotel boasts 197 spacious, air-conditioned en-suite bedrooms equipped with all the enhanced modern room amenities you would expect of a 4-star hotel with exceptional value for money. All bedrooms are finished with authentic Canadian furniture, a nod to our heritage, soft furnishings and a bath and shower room.

Perks include free parking, electric car charging, free WiFi and a complimentary robe and slippers in your room, plus home away from home services like our guest laundry room and ice-buckets and our ice machine, which you can help yourself to. There is also free entry to Simply Gym at the Red Dragon Centre across from the hotel.

From £67 per room, per night. Plus, kids stay free!

Book with confidence

We know flexibility is necessary now more than ever, so we've changed our rates to give our guests more choice. We've got you covered with super flexible hotel rates offering free cancellation and semi-flexible rates offering great value stays with plenty of options. Head over to our dedicated page, which explains our new rates.

Future Inn Rewards

For additional benefits, you can join the Future Inns hotel loyalty program. It is entirely free of charge and has no qualifying criteria. You earn one reward point for every £1 you spend on accommodation in the bar and the restaurant. Points can then be used to upgrade your bedroom to a suite or free night stays. You also get a complimentary drink voucher to redeem in the bar every time you visit and access to exclusive members-only promotions throughout the year.

Dishes on the menu in Thomas Restaurant

Cardiff Restaurant

Thomas Bar & Restaurant, housed within Future Inn Cardiff, serves excellent British food with a contemporary Welsh flavour. Our restaurant in Cardiff Bay uses the finest locally sourced ingredients presented in an informal, relaxed manner, offering fresh, homemade food all day. Start the day with breakfast, or if you miss that, enjoy brunch. As well as lunch, afternoon tea, evening a-la-carte menus, and traditional roasts on Sunday.

There are many choices to get your taste buds tingling with options to suit all diets, including vegetarian, vegan and gluten-free. Dishes are homemade, using local produce and fresh ingredients. Under 5's eat for free with a paying adult.

Grab a seat in our lounge bar or restaurant; there's outside seating during the summer. You can expect local draft lager and cider, craft beer, wine and spirits, including Brains, Benjamin Hall Gin and Penderyn Whiskey. There's also 2 for 1 on cocktails

Meetings and Events in Cardiff

Future Inn Cardiff is superbly equipped to host your next meeting or conference. We offer eight meeting rooms, ranging in capacity up to 210 delegates. Our meeting rooms feature ground-floor access, free WiFi, data projection, flipcharts and pens, temperature control and blackout facilities. Various flexible delegate packages are available, from room hire, half-day, full-day and even hotel residential options. 

All function suites are ideal for a special occasions, from small dinners to lavish banquets. Our wedding celebration packages have a Welsh-themed menu and include everything you'll need for the big day. 

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