Future Inns Wins 2021 TripAdvisor Travellers’ Choice Awards

Future Inns Wins 2021 TripAdvisor Travellers’ Choice Awards

In a year where the travel industry has faced unprecedented challenges, Future Inn Cardiff Bay and Future Inn Bristol at Cabot Circus have earned their place among traveller’s favourite places to stay. In fact, they are in the top 10% of hotels in the world.

As well as personal changes, businesses in 2020 faced challenges. With limited opportunities for travel and tourism, the trips our guests had to make were out of necessity. During the pandemic lockdown, those who have stayed at Future Inns had to for work, hospital appointments, schooling, or self-isolation. It’s only been a month since we could welcome leisure guests in England and two months in Wales.

TripAdvisor Travellers’ Choice Awards 2021

The TripAdvisor Travellers’ Choice Awards celebrates hotels that consistently deliver fantastic experiences. Winners are those who have gained consistent traveller reviews and ratings over the past year. A year that has been taxing for all business, not just the travel, tourism and hospitality industry.

Future Inn Cardiff and Future Inn Bristol have been recognised as 2021 Travellers’ Choice award winners. This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe. After earning great reviews on TripAdvisor over the last 12 months. As challenging as the past year has been, Future Inns has stood out as continuously delighting our guests.

“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at TripAdvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilising technology to prioritise guest safety. 

“The Travellers’ Choice Awards highlight the places that are consistently excellent - delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”

We would like to take this opportunity to thank our incredible team, who have adapted quickly to the new operating procedures. A massive thank you also goes to you, our guests, who have continued to stay and support us - and love the hotel and the services we provide.

The future of hospitality continues to be challenging, but we look forward to welcoming you all.

Book with confidence

We know flexibility is necessary now more than ever, so we’ve made some changes to our rates to give our guests more choice. With super flexible hotel rates offering free cancellation and semi-flexible rates offering great value stays with plenty of options, we’ve got you covered. Head over to our dedicated page, which explains our new rates here.

Future Inn Rewards

For additional benefits, you can join the Future Inns hotel loyalty program. It is entirely free of charge and has no qualifying criteria. For every £1 you spend on accommodation, in the bar and the restaurant, you earn one reward point. Points can then be used to upgrade your bedroom to a suite or free night stays. You also get a complimentary drink voucher to redeem in the bar every time you visit and access to exclusive members-only promotions throughout the year.

Related Articles

Booking.com Traveller Review Awards 2021

We’ve Won! Best Hotel Awards

Future Inns wins 2020 Tripadvisor Travellers’ Choice Award

Sign Up to Our Newsletter