Accessible Hotel in Cardiff

Accessible Hotel in Cardiff

Cardiff is the ideal location for people with disabilities, reduced mobility and for those using wheelchairs. Our accessible hotel rooms and disabled facilities offer a comfortable stay with a range of accessories to accommodate different needs. Check out the facilities at our hotel in Cardiff Bay.

City Breaks in Cardiff for Disabled People

South Wales is accessible to all visitors, and there's plenty to explore in Cardiff. Whether you're visiting for a day, staycation or holiday, there's a varied selection of disabled friendly places to stay, suitable for wheelchair users and those with limited mobility.

Throughout, we use the terms disabled people and disabled customers to refer to people who identify themselves as deaf, disabled, or neurodiverse. We also use the term people with accessibility requirements as a broad term to refer to anyone who would benefit from accessibility provisions, regardless of whether they relate to being disabled or not. Accessibility involves removing barriers to provide positive experiences for all.

Getting Around

Cardiff is compact and, for the most part, accessible for wheelchair users. Because of its size, it's easy to get around. Cardiff city centre is pedestrianised. The public transport network includes accessible buses and trains, including Cardiff Central Rail Station, Cardiff Queen Street and Cardiff Bay. Cardiff is also one of the flattest cities in Britain and has more green space per person than any other UK core city. 

Things to See and Do

In Cardiff centre, you'll find well-known high street brands, large shopping centres, and historic arcades. You can sample local produce, rummage through unique crafts and immerse yourself in the quirkiness of small businesses. 

Cardiff is rich in architecture, history and culture. In the heart of the city centre is Cardiff Castle. Nearby you can explore the National Museum of Wales, the Principality Stadium (previously known as the Millennium Stadium) or see a concert at the Utilia Arena (previously known as the Motorpoint Arena or Cardiff International Arena).

Catch a show at the Wales Millennium Centre, a 10-minute walk from our modern hotel in Cardiff Bay. As the official hotel partner, you can get 20% off bed and breakfast when you have booked your tickets. All venues are accessible, and the people of Cardiff are friendly and willing to help. 

Where to Enjoy Food and Drink 

Foodies and party-goers will love Cardiff. With such a diverse population, world cuisine follows. You name it, there's probably a restaurant serving it. You can enjoy restaurants, cafes, fast food, street food, and dessert only hangouts. 

Thomas Restaurant at Future Inns serves British food and contemporary and traditional Welsh cuisine. Throughout the menu, the mouth-watering dishes use local fresh ingredients and produce. Try a Glamorgan sausage (cheese and leek) at breakfast, a Welsh cawl (lamb stew) at lunch or a Celtic pride burger for dinner. Not forgetting the iconic Taste of Wales afternoon tea

The open-plan restaurant is found on the ground floor, so no ramps or alternative routes are needed. There is booth seating and tables where a chair can be easily removed for a wheelchair. Free parking and blue badge parking can be found directly in front of the restaurant. Admittedly, there is no disabled toilet in the restaurant; however, there is one in the conference corridor next to the other bathrooms. This is a short distance away. 

Thomas Restaurant

Accessible Hotels Cardiff

Let's start with your arrival at our Cardiff hotel. As one of the Cardiff hotels with parking, the car park is large and flat, with limited blue badge parking in front of the hotel. However, there are 220 parking spaces in total. Getting into the building is easy, as there are no steps or ramps to compete with. Once in the building, there are lifts to all the floors. These are large, and the wide corridors allow you to easily navigate.

There are two types of accessible bedrooms to choose from. An accessible double room with an option to add a sofa bed or an accessible twin room with two large Queen sized beds. As a wheelchair accessible hotel in Cardiff, within the room, you can expect ample turning spaces. Rooms also have everything you would expect of a 4 star hotel at an exceptional value for money. With tea and coffee making facilities, a flat screen TV, free WiFi, free parking and electric car charging

Your room also includes a complimentary robe and slippers, plus home-away-from-home services like our guest laundry room, ice buckets, and an ice machine. You can also use Simply Gym (which is also accessible), situated at the Red Dragon Centre across from the hotel. 24-hour room service is also available. 

For guests with hearing aids or cochlear implants, our hotel has hearing loops in designated areas to enhance auditory accessibility during your stay. A vibrating pillow can be provided for guests who are deaf. These pillow alarms are designed for people with hearing impairments and will alert guests and visitors in the building to evacuate if the fire alarm is activated. 

In the private bathroom, there are walk-in showers with grab rails and an emergency cord. The sink has been lowered, as well as the towel rail and shelving where we put your complimentary toiletries to keep things within easy reach.

Accessible Bedrooms at Future Inn Cardiff

Accessible Hotel in Cardiff Bay Area

Future Inns is one of the best hotels in Cardiff for disabled travellers. With a consistently high customer rating and reviews. The team were also given a 9/10 for accessibility and customer service by the Disabled Reviewers

Book direct for the best rates guaranteed, with rooms from £67 per room per night.

Accessible accommodation can be booked online on our hotel website or with our Reservations Team on 02920 487111 or email Who can also help if you have any further questions about any access requirements you may have before making a booking.

Book with Confidence

We know flexibility is important now more than ever, so we've changed our rates to give our guests more choice. We've got you covered with super flexible hotel rates offering free cancellation and semi-flexible rates offering great value stays with plenty of options.

Future Inn Rewards

For additional benefits, you can join the Future Inns hotel loyalty program. For every £1 you spend on accommodation, you earn 1 reward point. Points can then be used to upgrade your bedroom to a suite or a free night's stay. You also get a complimentary drink voucher to redeem when you dine in the restaurant (you'll also get double points, too!) and a member's discount rate. It's also completely free to join!

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