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Future Inn Cardiff - Hotel Guest Reviews

At Future Inn Cardiff our guest reviews are a wonderful source of feedback from our guests

We pride ourselves on providing a 4-star service and facilities. We like to think that the little perks in your bedroom such as complimentary robe and slippers, bottled water as well as the usual hospitality tray can help make your visit feel more luxurious - plus we are always complimented on our large Canadian beds and spacious bedrooms. The hotel also has a fantastic reputation as a conference and meeting centre on the ground floor of the hotel. Again these function suites are spacious and bright and have all the facilities you would require to host an event including screens, projectors, flipcharts and more. The team are consistently praised on the quality of food produced for weddings, events and the menus served in Thomas Restaurant especially our Taste of Wales Afternoon Tea and a traditional roast on Sundays. 

“Great location”, “large comfortable room”, "two double beds", "rooms are large", "modern hotel", "huge beds", "free parking", "would stay again" and “great value Cardiff hotel” are among some of our frequent guest comments. We are so pleased with our feedback we’d like to share it with you! 

Really nice stay, room was massive and bed really comfy plus breakfast was amazing and eat as much as you want. Would definitely recommend this to everyone. Request the top floor as the views of the bay are fantastic. Richard
It was our first stay at The Future Inn Cardiff Bay and I was very impressed. The staff were very helpful, the room was spacious and well equipped. We had the Sunday lunch and it was excellent, not only a great selection of vegetables to accompany the mixed meat platter but plenty of it. the selection of puddings was also superb. Harri
A great venue for works conference, it is in a good location in Cardiff Bay with free parking and good links into the city. The team went above and beyond to make sure the 2 day event went to plan and were more than willing to alter things to give us what we needed. Carl Turner
Excellent stay! I recently stayed with my husband and children in the Future Inn hotel in Cardiff. We wanted a relaxing family break away. The hotel was in a superb location in the Cardiff Bay area which was lovely; it was still easy to walk into the city centre too. The kids loved it as it was close to attractions and loved the food at the hotel. Staff were superb, very friendly and attentive. We will be booking another stay soon at this hotel and would like to try the other locations too. Thank you! Melinda Castle
Ran a workshop with clients here, the hotel staff were very friendly and helpful, would certainly recommend for business. Conference rooms very nice, great facilities and technology available, and good food and refreshments provided. Ben Adams
We need room for an electric wheelchair & mobility scooter. The room we stayed in had a double bed and a sofa and there was still so much room even with our contraptions. There was also a high and low sink which I’ve not seen in hotel rooms before, giving my husband easy access to the sick as in other hotels the sink is up too high for him, but too low for me, so this was perfect. The breakfast is outstanding with the best selection I’ve seen. The staff can’t do enough to help you. Every time I’ve passed one they have said Good morning or good evening. Down at breakfast, they are there by my side asking if they can help me as I have to walk on crutches. They also help organise the taxis back to Cardiff Central train station for us. Mrs Jones
Whenever we go to Cardiff Bay for a weekend break we always stay at the Futures Inn. The hotel is very well maintained and the staff so friendly and helpful. We often eat in Thomas Restaurant and have always found the meals wonderful. Again the waiting staff are very cooperative and helpful. We have no hesitation in recommending this hotel. Dilys
We stayed here as we were watching a show in the Wales Millennium Centre. On arrival, we were greeted kindly and our room was amazing. We had a double bed with a sofa. Free WiFi, free car park, bath, biscuits, tea, coffee, wine cooler, wine glasses, two bottles of water, bathrobe, slippers. It was just totally not what I expected, I genuinely felt like I was in a 5* hotel. I would definitely recommend this hotel and hope to stay here again. Close to Cardiff Bay and one stop on the nearby train station into Cardiff Central. Natalie Evans


Exit the M4 on junction 33 sign posted Cardiff West. Follow the signs for A4232 Central Cardiff and remain on this road for approximately five miles until you reach the tunnel. Go through the tunnel bearing left at the roundabout, and then keep left at the mini roundabout driving into the Red Dragon Centre. Immediately turn left driving straight ahead, Future Inn will be on your right hand side.

About Us

Future Inn Cardiff is the ideal choice for both business and leisure stays, situated right in the heart of Cardiff Bay with easy access to Cardiff city centre and its surrounding landmarks and attractions plus conveniently located with access to major roads to the M4 and public transport connections. Free Car Parking and Free Wi-Fi are among the benefits of Choosing Future Inns.

Hemingway Road,Cardiff,Glamorgan.CF10 4AU
02920 487 111

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